Important Notice: Our clinical systems will be changing soon. To ensure a smooth transition, we kindly request patients to request their medication in good time. Additionally, we will be increasing the medication quantity to 2 months on most repeat prescriptions to prevent any inconvenience during the proposed downtime of our computer systems.
Patient News
FOR ALL PATIENTS
Please be aware that during this time there may be some disruption to our normal services – please see further details below.
We ask that you kindly bear with us whilst this migration is undertaken.
PATIENT APPOINTMENTS FROM 15 TO 17 April
Monday 15 April- we will be offering Emergency on the Day only appointments.
Tuesday 16 April -there will be Emergency on the Day appointments only in the morning as the Surgery will be closed from 12.30 that day.
The out of hours arrangements will be in place during the afternoon so should you need to contact a GP, please call 111 or in case of emergencies call 999.
Wednesday 17 April - Regular appointment slots and times will be available for all patients.
ONLINE ACCESS FOLLOWING THE MIGRATION
All patients currently registered for Online Access will need to re-register following the migration to our new clinical system.
From 17 April you will need to go online using the following link: https://www.patientaccess.com/
On the Patient Access sign in screen, select Register Now.
Once you have created your account you will receive a validation email. This will provide you with a link to verify your email address. Once you have verified your email address then you can click Sign in to Patient Access.
You can then link your Patient Access account to your GP practice.
NOTE: You will only be able to access your records and prescriptions once the Practice has confirmed your identity.This may take a little while following the migration to our new clinical system, so please be patient with our staff. If you have any queries please email the Practice on cordwallis.rdsurgery@nhs.net. We will NOT be able to take enquiries relating to Online Services over the phone.
FOR ALL PATIENTS
Please be aware that during this time there may be some disruption to our normal services – please see further details below.
We ask that you kindly bear with us whilst this migration is undertaken.
PATIENT APPOINTMENTS FROM 15 TO 17 April
Monday 15 April- we will be offering Emergency on the Day only appointments.
Tuesday 16 April -there will be Emergency on the Day appointments only in the morning as the Surgery will be closed from 12.30 that day.
The out of hours arrangements will be in place during the afternoon so should you need to contact a GP, please call 111 or in case of emergencies call 999.
Wednesday 17 April - Regular appointment slots and times will be available for all patients.
ONLINE ACCESS FOLLOWING THE MIGRATION
All patients currently registered for Online Access will need to re-register following the migration to our new clinical system.
From 17 April you will need to go online using the following link: https://www.patientaccess.com/
On the Patient Access sign in screen, select Register Now.
Once you have created your account you will receive a validation email. This will provide you with a link to verify your email address. Once you have verified your email address then you can click Sign in to Patient Access.
You can then link your Patient Access account to your GP practice.
NOTE: You will only be able to access your records and prescriptions once the Practice has confirmed your identity.This may take a little while following the migration to our new clinical system, so please be patient with our staff. If you have any queries please email the Practice on cordwallis.rdsurgery@nhs.net. We will NOT be able to take enquiries relating to Online Services over the phone.
Following the advice from the Secretary of State for the Department of Health and Social Care, NHS England has instructed us to bring forward the COVID-19 Vaccine Programme due to the possible rise of the new BA.86 COVID variant.
The Maidenhead Primary Care Network will provide COVID Vaccinations starting from Saturday, September 16th, 2023, at The Desborough Suite, located behind the Town Hall. We will begin inviting patients in the respective cohorts to book their appointments shortly via text message. There is no need to call your Surgery to book your COVID vaccination unless you need to update them with your current mobile number.
Eligible patients for the COVID-19 Autumn Booster vaccination are as follows:
- All adults aged 65 years and over
- Persons aged 6 months to 64 years in a clinical risk group
- Persons aged 12 to 64 years who are housebound contacts of people with immunosuppression
- Persons aged 16 to 64 years who are carers
- Frontline health and social care workers, including staff working in care homes for older adults
Flu vaccines will also be available at both The Surgery and at the Desborough Suite if you wish to have them both done at the same time.
For further information, please visit: Covid autumn booster vaccine 2023: Everything you need to know - Department of Health and Social Care Media Centre (blog.gov.uk)
Following the advice from the Secretary of State for the Department of Health and Social Care, NHS England has instructed us to bring forward the COVID-19 Vaccine Programme due to the possible rise of the new BA.86 COVID variant.
The Maidenhead Primary Care Network will provide COVID Vaccinations starting from Saturday, September 16th, 2023, at The Desborough Suite, located behind the Town Hall. We will begin inviting patients in the respective cohorts to book their appointments shortly via text message. There is no need to call your Surgery to book your COVID vaccination unless you need to update them with your current mobile number.
Eligible patients for the COVID-19 Autumn Booster vaccination are as follows:
- All adults aged 65 years and over
- Persons aged 6 months to 64 years in a clinical risk group
- Persons aged 12 to 64 years who are housebound contacts of people with immunosuppression
- Persons aged 16 to 64 years who are carers
- Frontline health and social care workers, including staff working in care homes for older adults
Flu vaccines will also be available at both The Surgery and at the Desborough Suite if you wish to have them both done at the same time.
For further information, please visit: Covid autumn booster vaccine 2023: Everything you need to know - Department of Health and Social Care Media Centre (blog.gov.uk)
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
Please click the link below to download the NHS App.
Please click the link below to download the NHS App.
Welcome to Cordwallis Road Surgery's new website, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, COVID changes, vaccine news and latest news.
Welcome to Cordwallis Road Surgery's new website, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, COVID changes, vaccine news and latest news.
A series of changes have been announced by the government, amid concerns about a new Covid variant:
- 18- to 39-year-olds will be offered booster jabs
- Boosters will be prioritised according to age and for at risk groups
- The minimum gap between receiving a second Covid vaccine dose and booster will be halved to three months
- Children aged 12 to 15 will be offered a second dose, three months after the first
- Severely immunosuppressed people will be offered a fourth dose of the vaccine, as a booster
- The booster will either be the Pfizer or Moderna vaccine (Pfizer only at The Desborough Suite)
PLEASE NOTE THESE CHANGES WILL BE PHASED IN OVER THE COMING WEEKS AND DO TAKE EFFECT IMMEDIATELY. PLEASE WAIT FOR YOUR INVITE FROM THE SURGERY AND DO NOT CALL RECEPTION AS THEY WILL BE UNABLE TO BOOK ANYONE IN THE NEW COHORTS YET.
PLEASE SEE THE LIATEST LINK ON CORONA VACCINE HERE.
A series of changes have been announced by the government, amid concerns about a new Covid variant:
- 18- to 39-year-olds will be offered booster jabs
- Boosters will be prioritised according to age and for at risk groups
- The minimum gap between receiving a second Covid vaccine dose and booster will be halved to three months
- Children aged 12 to 15 will be offered a second dose, three months after the first
- Severely immunosuppressed people will be offered a fourth dose of the vaccine, as a booster
- The booster will either be the Pfizer or Moderna vaccine (Pfizer only at The Desborough Suite)
PLEASE NOTE THESE CHANGES WILL BE PHASED IN OVER THE COMING WEEKS AND DO TAKE EFFECT IMMEDIATELY. PLEASE WAIT FOR YOUR INVITE FROM THE SURGERY AND DO NOT CALL RECEPTION AS THEY WILL BE UNABLE TO BOOK ANYONE IN THE NEW COHORTS YET.
PLEASE SEE THE LIATEST LINK ON CORONA VACCINE HERE.
“We are receiving an unprecedented demand from our patients due to the national outbreaks of Strep A/Scarlet Fever and general winter illnesses. Before calling regarding a concern on Strep A/Scarlet Fever please visit NHS Frimley Healthier Together website to find:
Symptoms
NHS traffic light guidance to help you identify next steps to take
When to seek medical help and where from https://frimley-healthiertogether.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever”
“We are receiving an unprecedented demand from our patients due to the national outbreaks of Strep A/Scarlet Fever and general winter illnesses. Before calling regarding a concern on Strep A/Scarlet Fever please visit NHS Frimley Healthier Together website to find:
Symptoms
NHS traffic light guidance to help you identify next steps to take
When to seek medical help and where from https://frimley-healthiertogether.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever”
Screening is available every two years to people aged 60 – 74
Bowel Screening free phone helpline 0800 707 60 60
Bowel cancer is the UK’s second biggest cancer killer yet it’s a disease which is often overlooked and diagnosed too late. Every year over 41,500 people (one every 15 minutes) are diagnosed with bowel cancer and around 16,000 people die of the disease.
2016 marks the ten year anniversary of the introduction of bowel cancer screening in England. During Bowel Cancer Awareness Month in April people are encouraged to spread the word among their family, friends and colleagues about the benefits of participating in bowel cancer screening.
The NHS Bowel Cancer Screening Programme is designed to identify bowel cancer in people who have no symptoms. Since its launch 10 years ago, it has been proven to save lives yet uptake rates remain low. In many areas of the UK less than half of people offered the screening actually complete it.
Although bowel cancer affects more than one in 20 people in their lifetime, of those who get the disease, nine out of ten people survive if it is caught early.
Be aware of symptoms of bowel cancer which include;
- Bleeding from the bottom and/or blood in your poo
- A change in your normal bowel habit lasting three weeks or more especially to looser or runny poo
- Extreme tiredness for no obvious reason
- Unexplained weight loss
- A pain or lump in your tummy.
For further advice call the Bowel Screening free phone helpline 0800 707 60 60 or visit the websites below
www.gov.uk/government/publications/bowel-cancer-screening-benefits-and-risks
www.bowelcanceruk.org.uk/understanding-bowel-cancer
www.beatingbowelcancer.org/
Screening is available every two years to people aged 60 – 74
Bowel Screening free phone helpline 0800 707 60 60
Bowel cancer is the UK’s second biggest cancer killer yet it’s a disease which is often overlooked and diagnosed too late. Every year over 41,500 people (one every 15 minutes) are diagnosed with bowel cancer and around 16,000 people die of the disease.
2016 marks the ten year anniversary of the introduction of bowel cancer screening in England. During Bowel Cancer Awareness Month in April people are encouraged to spread the word among their family, friends and colleagues about the benefits of participating in bowel cancer screening.
The NHS Bowel Cancer Screening Programme is designed to identify bowel cancer in people who have no symptoms. Since its launch 10 years ago, it has been proven to save lives yet uptake rates remain low. In many areas of the UK less than half of people offered the screening actually complete it.
Although bowel cancer affects more than one in 20 people in their lifetime, of those who get the disease, nine out of ten people survive if it is caught early.
Be aware of symptoms of bowel cancer which include;
- Bleeding from the bottom and/or blood in your poo
- A change in your normal bowel habit lasting three weeks or more especially to looser or runny poo
- Extreme tiredness for no obvious reason
- Unexplained weight loss
- A pain or lump in your tummy.
For further advice call the Bowel Screening free phone helpline 0800 707 60 60 or visit the websites below
www.gov.uk/government/publications/bowel-cancer-screening-benefits-and-risks
www.bowelcanceruk.org.uk/understanding-bowel-cancer
www.beatingbowelcancer.org/
Advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.